We would also like to offer your readers a free gift, which is the popular Adizes video, entitled “What is a leader” Please take a look at this link and add it to the end of your post.
www.adizes.com/freegift
Friday, October 23, 2009
Free Gift to Readers from Adizes...
Tuesday, October 20, 2009
Guest BLOG from Ichak Adizes
The following post is from the BLOG of Ichak Adizes chairman of the Adizes Institute. For years I thought my customers really missed the boat on the concept of expressing gratitude. I just thought the expression of gratitude would have been a behaviour that would have gotten a lot more out of me and my team
Glad Ichak put it in this perspective....somehow validates my thinking. (By the way, I'm getting ready to attend a course at the Institute in November which will be very exciting).
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I have heard a great lecture by Dr. Douglas Lisle, an evolutionary psychologist who is also training to become an Adizes Adjunct Associate. It was about “Stone Age money” and how it impacts our behavior today.
The lecture gave me some insights I want to share with you.
In the Stone Age, and for a long time thereafter, there was no money or any other means of exchange for barter. So if I did something for you, how would you pay me back? With gratitude, a sense of “I owe you”, and I would expect you to reciprocate.
Those who did most for the village-who hunted the best, and thus fed the village-got the most recognition and became chiefs, or something similar.
This went on for thousands of years. The result is that we have developed this “chip” in our heads, a storage mechanism like a bank account, to receive, store, and pay gratitude.
We need gratitude. Period. It is deep in our subconscious.
Now, what does this need for gratitude mean for management?
It means that merely getting paid for work is not enough. If you just got paid, but the paying party did not show gratitude, you would feel as if you did not get paid at all. You would feel like a prostitute.
Whoa! This was news to me. How often do people say: “You got paid, so what are you complaining about?”
The highest rate of suicide among the medical professionals is among dentists. They get paid in money only; no gratitude for drilling into your teeth.
The highest rate of turnover in the human services industry is among consultants. They just get paid money. No gratitude. Thus, when the question is asked, “what is the oldest profession?” the answer is not always prostitution. Often the answer is consulting.
Hello managers. Wake up. If you only pay your workers money and fringe benefits, you did not pay them in “Stone Age money” and they feel gratitude deficient. Not strange that they are not cooperative. Their deepest need-something that developed and was nurtured for thousands of years-is not getting fulfilled. This can sometimes produce dysfunctional repercussions for the companies we manage manifested in lower morale and productivity.
Always say “thank you,” your mother told you. Listen to your mother, and don’t stop listening for ever.
Sincerely.
Dr. Ichak Kalderon Adizes
Wednesday, October 14, 2009
Public Health...Part 3

Laura..Dave...Michele...Tom in corridor in St. Vincents...on the way home.
OK….now where were we……Started out reflecting on my experiences involved with public health care….see the previous two entries. Now….would I have rather been home, in America. No question. Did it really matter that much to me what the expense was? Not really. The way our system works is that the expense….let’s project that it would have been easily $175,000 not $21,000…is an issue for the insurance company to absorb.
But, obviously, society ends up paying this price. In England and Ireland, everyone gets health care and clearly this has something to do with this delta. There are differences in the systems…which I got from my roomies. For a lot of procedures and tests, you have to wait and this can be for some time. The facility worked, but I wonder if Americans can ever get used to a six bed ward. Now, I liked it because I’m interested in people and…as I was sort of the sickest guy on the block, they all looked over me. This is not a bad thing and there was a sense of community that was established. I don’t think the public health system cares too much about who you are and/or how much money you have. So….it’s hard to jump rank. I’m not sure how I’d like that on a long term basis but I hope I could successfully adapt…particularly if it meant that everyone in my community (define community however you wish) had coverage.
Enough….on to the next chapter. We were flying Delta and were in business class. When we arrived at the airport…recall it is December 24, our plane was delayed. Anxiety began creeping in. We were flying to Atlanta and only had about 2 hours to clear customs and catch our plane. We finally got airborne. At this point, I was only living with about 5 feet of small bowel. What that means, functionally, is that I had a very difficult time staying hydrated. I’d drink quarts…literally…of sports drink and had to force drinking. While I was hospitalized, I was being given a drug called Sandostatin. This drug is injected subcutaneously in your stomach twice a day and helps with the absorption. Eventually, Laura and some nurse and doctor friends would come to the house and do this (I was too wimpy to learn how to do it). Looking back, they should have coached Laura and sent us out of the hospital with this drug and equipment. The upshot of this all was I got really dehydrated on the plane.
I’m guessing this was likely the second most stressful day for Laura. She was on the verge of crying a good bit. This was tough. We finally landed in Atlanta and had maybe 45 minutes to make the connection. The airport is loaded…Christmas traffic and bad weather. I get seated in a safe place and Laura goes hunting for help. I think she breaks down and a Delta supervisor (angel) takes over. We abandon the customs deal…the bags can just catch up. She gets a golf cart, puts me on it, and before we know it, we are on the tarmac (!!!) driving to the gate…the only way she could figure out to make this work. The plane to Charleston is slightly delayed. We make the connection!!!!!
Now…this is small commuter plane. I’m really fading…but finally we land. They get us off the plane. We have several folks waiting for us…but the only one I really recall was my precious son Josh. I fell into his embrace in the airport. Man….clearly one of the most touching memorable moments in my life.
Down to CAMC General we go. There is very little activity Christmas Eve in a hospital. My great friend Dr. Dave Seidler is there to make this all go quickly. Up we go…private room. They bring in the scales…I’m down to 141 pounds (from 170). I get hooked up to an IV and they run 2 bags thru me. I get the other drugs start flowing…..Laura and Josh make it home and she gets some Granny juice going (this is what granddaughter Zoe calls wine).
I got to admit…this all felt like the Four Seasons. Private room, special attention from the medical staff, family and friends nearby, and TV!!
I sent a letter eventually to Delta. If we had not made that connection, I would have had to go to an ER in Atlanta. I’m sure we would have made it but that was one chapter I did not need to write, if you know what I mean. Our love and eternal thanks to that Delta supervisor.
It’s been interesting to me sort of semi-publically reliving this experience. I’m guessing there is some sort of closure happening. Isn’t the whole new media thing interesting?
There are so many people that helped us. You know who you are or maybe you don’t but thank you! We’ll never forget you.
I eventually end up in the Cleveland Clinic. If I have the energy...I may write that chapter one day. Thanks for reading and for the many off-line comments. Bottom line...somehow....we need health care for all.
Friday, October 2, 2009
Public Health Care.....Part 2

This photo is taken the day before I leave for America! Happy!!!
Ok...so where were we??.....OK....St. Vincent's University Hospital in Dublin, Ireland. I'm fresh out of the ICU where I've been for the last 24 hours after life saving surgery. Big point....I was not at all aware that I came that close to dying....didn't get it. About 3 years prior I'd been in a very bad bike wreck that sent me to the hospital for two weeks. You might say I am experienced and I inaccurately equated the two events I guess. Laura on the other hand, had been told...point blank....50/50 if I was coming out of surgery alive. So...the trauma experience was not really pointed in my direction.
Back to health care....so, the hospital does not have room for me in post surgical care, so I go to the lowest level of care. I show up in a six bed ward...meaning one room...six beds....very simple cloth screen that is occasionally pulled between the beds. Camp like....but with sick folks. I'm unique...i.e. non Irish...so a bit of a celebrity but really not much.
When I show up, I'm basically telling Laura to get me out of here....just what she needed. I was honestly scared. I was not at all sure they would take care of me. It was so different than my previous experiences. We were all equals and there was no pulling rank. I had a good friend that is a prominent citizen in Ireland and the care is all equal. There are private hospitals that I guess are better looking facilities...furniture, privacy, food...but the good docs are here and that's what I need. So I'm here...with my roomies. No TV...all pretty basic.
Here are some bullet points...Roomies....James...age 75....3 packs a day..dying....a wonderful man. An obsessive compulsive character...washes his hands like 15 times a day...had some medical issues but I think it was mostly mental.....a fellow that was there I think because he needed a good meal and a bed...it was like that...he'd go outside to smoke and then one day just walked out.....methadone addict in bed 5......would get VERY cranky if the drugs were not there ON TIME....and a teenager that had very serious kidney problems...a good guy...there were others that came and went. James and I were the old timers. Now I know this would be a BIG ISSUE for a lot of my friends. Honestly, it was all quite entertaining. It was way easier for the nurses and we sort of looked out for one another....or the other roomies did for me as I was the scary sick one.
I'm focused.....if I'm coming out of this...I need to step up and do it. Be a big boy and I think that mind set is important. I really think you need to...if you will...be strong...and I think that singular mind set helps with all the other "stuff" that might be a distraction if you allow it to be.
The facility was just older. Checkout the beds in the photos. There was a pretty good range of skill with the nurses. the day nurses were frankly just great. Felicity, Candy, Penny.....Irish....good looking (sorry...sexist pig present)....fun and kind. I had so many tubes coming in and out of me...I'm not kidding. My abdomen had been opened up...just had to count the sutures...55 and staples. For a few days this would cramp and it was very painful. I had tubes in my nose into my stomach...got pissed one night and pulled em' out. Bad move cause they came and stuck back in.
The night nurses were not as skilled....not as well payed I think...not always Irish...there were plenty of Africans around which was OK but they were just not quite as well educated. I was scared at night early on.
The big time docs are not addressed as "Doctor Smith" they are called "Mister Smith"....now the Misters were a pretty sharp crowd. I was in the unusual position of being an interesting case, so all the big boys stayed in touch. I think I received very good care. I was being anti-coagulated and pumped with expensive antibiotics. There were a few tests too that were happening and there was no communication about letting me out. Christmas was coming and I wanted out....So Christmas is on like a Friday...on Monday I tell Laura....either we get out this week or I'm leaving. Hmmmm.
Well.....and god bless David Seidler my good friend and the Director of Emergency Services at CAMC....Dave worked out a transfer...they would not release me but they would transfer me...Once I agreed to pay 'em and my "Mister" agrees to let me go.
My physician shows up like Tuesday night. It's pretty late...like 7:00 pm. Dark. He is by himself, which is unusual as...as this is a teaching facility...he usually has a team with him. Solo.....he says I can go home....and then he more or less apologizes. Says he almost missed the diagnosis and was afraid that it was too late when it dawned on him what was going on. Can you imagine that very human thing happening in America? He talked to me all about the surgery...felt he had lost me...and I'm there reassuring him...until he left and then I quietly freaked...it all came home that night...or at least most of it. Baby......
The deal with the $$$$ was becoming sort of a deal. As I was not an Irish citizen, I needed to pay for the work, and they wanted the payment before I left (they didn't know I already had a jail break planned...my roomies were going to show the way) Blue Cross was helpful but they really didn't care if I made it home for Christmas or not. But we worked it out...so.....they agreed to pay for ER...emergency surgery...tons of consultants....tests...drugs...room for 17 nights...etc. etc.....and the grand total is.....$21,000. No...not $210,000....$21,000.
You know......that is just so much less than care would have been in America. I still can't believe it. While this setup worked just fine for me I think a lot of Americans would not have liked this at all. There was a TV room where...once I could walk...I would go and watch...you guessed it..ER with the nurses...really.
I don't think Docs and Nurses made as much as they do here....relatively...but that's just a guess. But a big step in this direction just might make some sense and get a ton more care spread around.
So......the next stop was Delta airlines...then on to CAMC and then on to The Cleveland Clinic....so stay tuned.....and please...take care of yourself! Believe me...the story on the the flight home is worth checking back for.
Tuesday, September 29, 2009
My Experience With Public Health Care
In December, 2004 Laura and I traveled to Ireland to visit a variety of friends we knew from school and business. First stop…Dublin. We are pretty experienced travelers and Laura in fact was very active in an Irish business for about 15 years…..so we have flown a good bit and understand and have plenty of experience with jet lag…let’s face it…we’re talking Ireland…not Asia or Australia! So…when I got off the plane and didn’t feel quite right…well I was a bit concerned.
We were off the plane by 7:00 am….I was in the emergency room (A&E for Accident and Emergency) by 4:00 pm. My abdominal pain was a 9 on a scale of 1-10. The A&E was incredibly busy and I was in bad shape. They put me on some good drugs and I recall a close call when my blood pressure dropped down to 70 over 40 (“Come on David…stay with me…you can do it”…says the head doc into my ear).
Well….they don’t do anything except observe me over the night after I almost go into shock…keep me on morphine and run the experts in and out. Luckily…I’m in a teaching hospital. The pain does not subside. I’m in a total haze around 10:00 am and recall going into surgery and saying goodbye to Laura….this is all surreal but I’m aware I’m in tough territory. I’m sort of aware this may be it…but I’m detached…almost out of body. They waive signing the releases….”We don’t have time!”
I go to sleep………
And wake up…. “David…David…a young doctor is whispering in my ear. You are in intensive care and you will be OK. You really gave us a scare…..but you are OK.”
Now…I can’t really move. I’m in close quarters and the ICU has quite a few folks around me…I mean patients and staff.
“We had to remove about half of your small intestines and you now have two pouches on your abdomen. This should be temporary. Ah…but your brave!” (recall…Ireland…super macho). I had an infarcted bowel http://en.wikipedia.org/wiki/Bowel_infarction . 73 percent of the folks that have this condition die. Very tough diagnosis.
Man….wow! Whew…..too much. Five years later and I can’t really believe it.
The ICU is quite different. The deal is I have my own nurse and she attends to me and when there is nothing to do, she sits at the foot of my bed. I’m on morphine so this is all quite blurry. I get it that there are some folks nearby not as lucky and there is death in the air…close by…literally.
But I’m alive…in Dublin….and about to go into their public system for the next 17 nights. More to follow……..
Thursday, September 24, 2009
Individual Responsibility in Health Care Reform
I’m more than a little disappointed in President Obama’s progress to date. While he’s busy assuring everyone in the United Nations that there is a new sheriff in town…which I don’t imagine caught anyone off guard.....the time for looking backwards is over…period…end of story.
But what I really wanted to talk about is health care. Having spent 17 days in Dublin in 2004 in a 6- bed ward after life saving surgery…I suppose I could compare and contrast what amounted to 45 days in skilled medical care facilities (St. Vincents/CAMC/Cleveland Clinic) and discuss the pros and cons of the 2 systems….but I have something else rolling around.
Individual Responsibility
As in not smoking….as in controlling your weight…as in taking your medications….as in pushing back from the computer screen and saying hello to the great outdoors.
The point in this mini rant is I had the mistaken impression that Barrack Obama would lead the masses to the figurative moon aka JFK. Does anyone recall the President’s Council on Fitness….and the 50 and 400 yard dash/run? I recall it was like 2 years before I could squeeze out one chin up and I finally got to 4 at age lets’ say 9.
We need a different health care system. I’m a believer. And I can subscribe to a certain amount of blind faith…..but I can only do so if the leadership of health care reform starts talking about this being a partnership and not an entitlement.
Am I out in left field? Feel free to comment.
Sunday, August 30, 2009
Faulty Grammar May Have Lost Tax Court Case
Monday, August 17, 2009
Spirit of the Valley
In the very early 1980’s…I think basically when I turned 30, I decided I had best start spending a bit of attention on my personal fitness which one could argue has become a lifelong obsession. So, I signed up for a co-ed fitness class and would go to the Y a few times a week. During this matt class, John Wells Jr. and I became acquainted. At some point in time, he asked me if I would consider joining the Board of Directors. I really hadn’t done much community service work since high school and zero community leadership work. I was honored and flattered and accepted.
I was born in upstate New York and met my wife Laura at the Lawrenceville School (which is where I met Charlie), in New Jersey. I was an import to Charleston and I was amazed at how easy it was to get involved in the community. I recall telling friends…most of whom lived elsewhere…how cool Charleston was. Yeah…they just get you involved and welcome your involvement. Anyway….I was impressed. As I became more involved, Charlie offered me a warning…be careful…the non-profits can suck up all your time.
I listened to that advice and decided I would not spread myself too thin…but would attempt to work diligently at any position I accepted or task assigned. Along the way, I bumped into several folks that were on many boards. Many of these people that were simply adding to the curriculum vitae were undependable. A lot of these folks had been encouraged by their employers to seek board positions. One of the problems though was they forgot to tell them to work! Now…I know I set the bar high and my expectations for performance are perhaps a bit steep…but I bet you can relate to what I’m sharing.
Anyway…….I worked diligently at the YMCA and ran the facility (from a board perspective) while John Wells Jr. headed the pool campaign. We worked through many tough issues together and this was all a great experience. The point of all of this is that this work I did…while it did in fact benefit the Y and in turn the community…it was really self centered. I was the winner in all of this and continue to be.
Don’t miss the opportunity to get involved and do a good job. You’ll get it all back in spades.
Wednesday, August 5, 2009
Knife to a Gun Fight
Tuesday, July 7, 2009
Living Room
Wednesday, July 1, 2009
Status Report...Renovation Substantially Complete
I've run into about three friends over the past few days and all are anxious for an update on the house project....so here we go.
The project finished as planned on June 5.....and this was a plan that was put in place about three months ago. The day was relevant as I had rented a house at Pawleys Island SC and the rental began on June 6. By design everything about the project would be complete except for the refinishing of the wood floors and painting. This was the exact position the project was in at the end of the day...Friday...June 5.
While we were at Pawleys, RC finished the floors and painting. They perform this work with their own forces which gives them a different and improved level of control than one has with a subcontractor. This level of control is really important in residential remodeling.
We came home on June 20 and the project was complete short of a small punchlist. We are now enjoying the fruit of every one's labor.
Picture to follow of the product, but I did manage to capture the RC team as it was on June 5. Good job squad!
And Ed....your design is awesome.....and Laura.....interiors are doubly awesome.
Thanks all.....
Sunday, June 28, 2009
A Better West Virginia Challenge
A Better West Virginia
Jason Keeling recently invited people to comment on ‘A Better West Virginia Challenge’
The basic premise:
Identify an obstacle that hinders West Virginia and discuss its solution.
Address the above request as it relates to one (or more) of the following:
Business / Economy
Culture
Education
Environment
Government
Health / Wellness
Technology
Infrastructure
I offer a comment on Education.
The process of education begins at home and I suggest it begins by creating an example of life long learning. So…..a parent might make the choice to read a book and turn off the television…as an example. Read out loud to your young child. Have dinner together as a family and discuss current local/national/international events. Learn something yourself and share that with your child. Champion learning as an exciting adventure.
So…..if Change is the buzz word for 2009….let’s change this paradigm…your child’s education is primarily your responsibility. I think it is a mistake to point your finger at the child’s teachers and/or the legislature for not providing better funding for teachers. Sure….it takes a community to raise and educate a child....but this process fundamentally begins at home and is led by example.
Imagine if West Virginia was known as the birth place of the best and brightest. I like that vision. What do you think?
Wednesday, May 27, 2009
Details...Details..Details
Man.......I've forgotten the difference between residential work and commercial. If you're talking about about any type of high end work (and this does not necessarily mean expensive material but it likely does), there are TONS of details to attend to. Now...there's the mundane stuff which is simply about expediting.....as in material. We've been short on beaded ceiling and then the yellow pine flooring was late in arriving. We had a few lights that came from New Zealand....then there is the engineered pine flooring....and the pine flooring adhesive....the concrete stain...paint...and more paint...doors...hardware....speaker wire....recycled material....layout...layout...layout....tile work...refinished mantle....and then there is T2 (OK...you had to be there)....concrete...gravel...clean the stone.....this is all a partial list....I'm not kidding.
Anyhow...it's getting done and the RC team has done a great job. It's so helpful that they do so much work with their own forces. We'll be substantially complete in about a week.
Hard to find the time to BLOG with all this going on.
thanks
DP
Friday, May 15, 2009
Progress Photos
Thursday, April 30, 2009
Never Try and Demolish a Building I Built!!
Tuesday, April 28, 2009
Native Stone Wall Being Installed
This project involves capturing a few hundred square feet in the lower level (aka basement) to create an in home office. So....a large sliding door is about to be installed in the wall to the left. We dug into the hill side and then we are retaining the embankment with a native stone wall.
This wall is being installed by Steve Burdette, who interestingly worked on this house and installed the other native stone work some 20+ years ago. He's a real craftsman and RC Construction is lucky to have him.
Tuesday, April 21, 2009
ICE (In Case of Emergency)
I'm helping revise Bailey & Glasser's Employee Handbook. We are working with Robinson McElwee on this project and I borrow the following, which just seems to make great practical sense and I thought my readers might find it useful too. (Photo borrowed from mahardhika).
“I.C.E” Number
For those persons who have personal cellular phones, the Firm suggests that you create an entry in your address book captioned “ICE.” First responders are now trained to look for this entry on your cell phone in the event you are injured and someone needs to be notified. The “ICE” entry stands for “In Case of Emergency” and you should insert the phone number and contact information for the person who you would want contacted if you are unable to do so yourself.
Sunday, April 19, 2009
Reflections of the Cycling Symposium
This weekend, as the president of the West Virginia Cycling Foundation, I helped lead a meeting of about 75 movers and shakers involved in cycling throughout the State. Friday evening, we enjoyed a dinner at the governor’s mansion. Senator Dan Foster kicked off the evening with his reflections of the health impact of a healthy life style…the personal impact on the individual and the financial impact on all citizens.
He was followed by Secretary of Transportation Paul Mattox who committed to help the State become much more cycling friendly and we were treated to an inspiring visit by Andy Clarke, the president of the League of American Cyclists http://www.bikeleague.org/.
On Saturday, we rolled up our sleeves and went to work. Symposium Champion Kim Broughton kicked off the meeting and set the stage for the day. Jeff Miller, president of The Alliance for Biking and Walking http://www.peoplepoweredmovement.org/site/ followed and shared the national perspective and his numerous experiences with other States. We broke out into task teams and discussed many topics….like:
Economic Impact of Cycling (which is major)
Legislation (Upon which we could improve…see the three foot rule…see allowing cycling on the shoulder)
Lobbying….hey…this is a great investment so show me the money
Education….safe cycling skills for riders and drivers
Access for kids and adults….more connectivity.
The trend to put cycling and pedestrian activities under the same tent
Mapping projects…so you know where to go and what to expect
The many forms of cycling….as in replacing a car to go to the store…as in mountain biking….as in children cycling…as in racing…as in family time on a rail to trail....and so much more.
And then we talked about how to create success.
I’m not sure exactly what will happen next….except to say I think we are on the path that will one day lead West Virginia from being the 50th on the League’s List:
Bottom 5
46. North Dakota
47. Mississippi
48. Alabama
49. Georgia
50. West Virginia
To the cracking the top 5! Look out Minnesota…we’re on the way.
Top 5
1. Washington
2. Wisconsin
3. Arizona
4. Oregon
5. Minnesota
Stay in touch through my BLOG (http://209capitolstreet.blogspot.com/) or following me on Twitter (@davidpray).
thanks
Dave
Thursday, April 16, 2009
And Ground is Broken!
Wednesday, April 8, 2009
To Bid or Not to Bid...that is the Question
A construction project is a compilation of a long list of various items...primarily products and services...i.e. labor and material(s). I've written a lot about the materials piece which amounts to making an informed choice (choice of the product within the context of the whole budget) on a product before construction begins.
So...I've purchased new engineered flooring (about 3 months ago as it was really on sale), bookshelf speakers, fabricated millwork, light fixtures, windows sliding doors and more.
In almost every case, I've been rewarded by competing the purchase. As an example, I went to a company that has supplied a lot of product on various projects throughout my career...assuming of course that I would be rewarded on my own house. Just to keep the record straight, I solicited pricing from a friend of mine (Lewis Weisberg) at State Electric and they proceeded to blow the doors off the competitors not only with pricing...thanks!!!...but also with service...i.e. answering my repetitive questions. I saved the owner (me!) about $1,500 on a $3,000 purchase.
More on all of this as we go on......but line item bidding....such as I would administer as an owner's representative (or be sure the construction manager was doing) is generally worth the time and effort.



